NCC Orders Immediate Reactivation of Lines Affected by NIN-SIM Verification Issues

The Nigerian Communications Commission has directed telecommunications operators to immediately restore all blocked phone lines due to non-linkage of National Identification Numbers to SIM cards.

This directive was disclosed in a statement on Monday by the Director of Media and Public Affairs, Reuben Muoka.

The telecom industry regulator explained that this directive was in response to the widespread disruption caused by the blockages and to prioritise consumer convenience.

Over the weekend, many telecom subscribers were unable to access their phone lines after failing to verify their NINs with their SIM cards, resulting in their numbers being blocked in compliance with NIN-SIM linkage regulation.

This development led to massive outrage on Monday as subscribers stormed MTN offices across the country, demanding the reactivation of their blocked phone lines.

“The consumer is our priority; therefore, considering the challenges the blockages have caused, the Commission has directed all operators to reactivate all lines that were disconnected over the weekend, in view of the short time available for consumers to undertake the verification of their NINs with their SIMs,” the regulator said.

The mandatory linkage of NINs with SIMs, initiated in December 2020, aimed to enhance national security and ensure an accurate SIM ownership database. Despite several deadline extensions, including the latest to July 31, 2024, many lines remain unverified.